DELIVERY
We offer FREE standard shipping across Australia and New Zealand for orders over $150* AUD.
For orders under $150 AUD a flat rate of $12* applies for standard delivery, and $16* for express delivery. For more information, please view our delivery information page.
*Excluding furniture and bulky/fragile items.
RETURNS
Our Policy
We understand that sometimes things don’t work out. If you’re not completely satisfied with your ZJOOSH online purchase, we are more than happy for you to return a product within 30 days of delivery for a refund, credit note or instant exchange.
Please note, due to health regulations, we are unable to accept any returns or exchanges on earrings, hats or hair accessories. We also do not offer returns, refunds or exchanges on products marked FINAL SALE.
Online Returns by Post
Our online returns portal hosted by LOOP, offers FREE returns for store credit. Returns & instant exchange are also available though please note, return shipping costs for a refund are at the expense of the customer. Please note these options are only available for customers within Australia.
Online Returns In-store
Return or exchange your online purchase at any ZJOOSH store free of charge.
Complete The Look
