Product care: To ensure your Zjoosh handbags & wallets remain in pristine condition, please:
• Clean your bag regularly with a damp cloth
• Remove stains immediately with mild soap and water
• Store your bag in a dry place away from direct sunlight
We understand that sometimes things don’t work out. If you’re not completely satisfied with your Zjoosh purchase, we are more than happy for you to return a product within 30 days of delivery for a refund or credit note. We offer no returns, refunds or exchanges on Final Sale products.
Please note: We are unable to offer exchanges for mail returns. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund or gift card in accordance to our return conditions.
All orders are eligible for an exchange within our retail stores (excluding Final Sale items).